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Privacy Policy

Last Updated: January 27, 2026

This Privacy Policy explains how Mohenara RCM ("Mohenara," "we," "us," or "our") collects, uses, and shares information when you visit our website (the "Site") or contact us.

This Site is intended for healthcare providers, practice managers, billing partners, and other business users. It is not intended for patients seeking medical care.

IMPORTANT: Please do not submit Protected Health Information ("PHI") or patient-specific data through this Site or our contact forms. If you need to discuss PHI, we will provide a secure method after engagement and (if applicable) a Business Associate Agreement (BAA).

1. Information We Collect

A. Information You Provide to Us

When you fill out a form, request information, or contact us, we may collect:

  • Name
  • Business/practice name
  • Email address
  • Phone number
  • Practice information you choose to provide (e.g., specialty, denial volume, payer mix at a high level)

We do not ask for patient identifiers or PHI through the Site.

B. Information Collected Automatically (Cookies/Log Data)

When you use the Site, we may automatically collect:

  • IP address
  • Browser/device type
  • Pages viewed and time spent
  • Referring/exit pages

We may use cookies or similar technologies for basic site functionality and (if enabled) analytics.

C. Information from Third Parties

If you interact with us on third-party platforms (e.g., LinkedIn) or book a meeting using a scheduling tool embedded on our Site, those providers may share information with us consistent with their own policies.

2. How We Use Information

We use the information we collect to:

  • Respond to inquiries and schedule discussions
  • Provide information about our services
  • Improve our Site and communications
  • Maintain security, prevent fraud/abuse, and enforce our policies
  • Comply with legal obligations

3. How We Share Information

We may share information:

  • With service providers who help operate our Site and business (e.g., hosting, email, scheduling, analytics) under appropriate confidentiality/security terms
  • If required by law, subpoena, or legal process
  • In connection with a business transaction (e.g., merger, acquisition), subject to this Privacy Policy

We do not sell your personal information.

4. Cookies & Analytics

We may use cookies for essential site operation. If analytics are enabled, we may use tools (e.g., website analytics providers) that collect usage information via cookies or similar technologies.

You can control cookies through your browser settings. If we implement a cookie banner/consent tool, you may also manage preferences there.

5. Data Security

We use administrative, technical, and organizational measures designed to protect information from unauthorized access, use, or disclosure. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information as long as necessary for legitimate business purposes (e.g., responding to requests, maintaining business records) and to comply with legal obligations.

7. Your Choices

  • You may request access, correction, or deletion of your personal information by contacting us (see "Contact Us").
  • You may opt out of non-essential marketing emails by using the unsubscribe link in our emails.

8. California Privacy Rights (If Applicable)

If applicable, California residents may have rights to request access to, deletion of, or information about our collection and disclosure of personal information. We do not sell personal information.

9. Children

The Site is not intended for children and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date indicates when it was last revised.

11. Contact Us

For privacy questions or requests:

Email: hello@mohenara.com

Mailing Address:
MOHENARA LLC
30 N Gould St #50941
Sheridan, WY 82801